Publicación:
Productividad de los trabajadores de Coltrans Barranquilla considerando la incidencia del liderazgo durante la pandemia de covid-19

Página de artículo simple
dc.contributor.authorJulio Solano, Loraine Paola
dc.contributor.authorValero Manjarrés, María de Lourdes
dc.contributor.authorMartínez Juvene, Johanna Carolina
dc.contributor.authorBetancourt Rodríguez, Libnazaret
dc.date.accessioned2024-10-11T12:58:29Z
dc.date.available2024-10-11T12:58:29Z
dc.date.issued2024
dc.description.abstractIntroducción: La ausencia de un buen liderazgo se refleja directamente en la motivación, la comunicación, el ambiente laboral y el rendimiento de los colaboradores de una empresa de manera negativa. Objetivo: Determinar la incidencia del liderazgo en la productividad de los colaboradores de la compañía Coltrans Barranquilla durante la pandemia de covid-19. Metodología: El enfoque de este estudio responde a una investigación cuantitativa con alcance descriptivo correlacional. Se empleó un cuestionario tipo encuesta con respuestas en escala de Likert a 21 participantes, cuyas respuestas fueron anónimas. Resultados: Se identificó que la compañía Coltrans evidencia una relación positiva moderada de la influencia del liderazgo sobre la productividad laboral en aspectos de reconocimiento al desempeño, comunicación de los objetivos, apertura a las sugerencias que contrastan con la falta de reconocimiento y fortalecimiento de los equipos de colaboradores que terminan desertando. Conclusiones: La función del liderazgo en las organizaciones puede ser la diferencia entre el desempeño, el bienestar laboral y la productividad de la empresa, especialmente en momentos de contingencias como el vivido durante la pandemia de covid-19.spa
dc.description.abstractIntroduction: The absence of good leadership is directly reflected in the motivation, communication, work environment and performance of the employees of a company, in a negative way. Objective: To determine the impact of leadership on the productivity of employees of the company Coltrans Barranquilla during the period of the pandemic. Methodology: The approach of this study responds to a quantitative research with a descriptive correlational scope. A survey type questionnaire was used with answers in Likert scale, to 21 participants, whose answers were anonymous. Results: It was identified that the company Coltrans shows a moderate positive relationship of the influence of leadership on labor productivity, in aspects of performance recognition, communication of objectives, openness to suggestions, among other aspects that contrast with the lack of recognition and strengthening of the teams of collaborators that end up deserting. Conclusions: The role of leadership in organizations can be the difference between performance, labor welfare and productivity of the company, especially in times of contingencies such as what was experienced during covid-19.eng
dc.format.extent22 p.
dc.format.mimetypeapplication/pdf
dc.identifier.eissn2745-1364
dc.identifier.instnameCorporación Universitaria Américana
dc.identifier.issn2344-7516
dc.identifier.reponameRIA - Repositorio Institucional Américana
dc.identifier.repourlhttps://repositorio.americana.edu.co/
dc.identifier.urihttps://repositorio.americana.edu.co/handle/001/798
dc.language.isospa
dc.publisherCorporación Universitaria Américana
dc.publisher.placeBarranquilla, Colombia
dc.relation.citationendpage22
dc.relation.citationissue13
dc.relation.citationstartpage1
dc.relation.citationvolume13
dc.relation.ispartofjournalAd-Gnosis
dc.relation.referencesAdrián, L. G. y Hirs, J. (2020). Colombia: Desafíos de desarrollo en tiempo de covid-19. Banco Interamericano de Desarrollo. http://dx.doi. org/10.18235/0003000
dc.relation.referencesAlmaamari, Q. A. (2023). Factors influencing employees’ productivity in bahraini alhelli company: Literature review. En A. Hamdan, A. Harraf, A. Buallay, P. Arora y H. Alsabatin (eds.), From industry 4.0 to industry 5.0: Mapping the transitions (pp. 383-387). Springer. https://doi.org/10.1007/978- 3-031-28314-7
dc.relation.referencesBalk, W., Olshfski, D., Epstein, P. y Holzer, M. (1991). Perspectives on productivity. Public Productivity & Management Review, 15(2), 265-279. https:// doi.org/10.2307/3380770
dc.relation.referencesBetancourt Rodríguez, L., Bracamonte Jaraba, M. A. y Villalba Montoya, E. (2013). Proceso de dirección en el Hotel Marsella de la ciudad de Sincelejo. Revista Pensamiento Gerencial, 1. https://doi.org/ https://doi.org/10.24188/rpg.v0i1.85
dc.relation.referencesBril, A., Kalinina, O., Valebnikova, O., Valebnikova, N., Camastral, M., Shustov, D. y Ostrovskaya, N. (2021). Improving personnel management by organizational projects: Implications for open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(2), 105. https://doi. org/10.3390/joitmc7020105
dc.relation.referencesCaldwell, C., Ichiho, R. y Anderson, V. (2017). Understanding level 5 leaders: The ethical perspectives of leadership humility. Journal of Management Development, 36(5), 724-732. https://doi. org/10.1108/JMD-09-2016-0184
dc.relation.referencesCardoso, G. (2023). Quality of leadership and the importance of communication in relation to the author’s professional activity. Revista Gênero e Interdisciplinaridade, 4(3), 228-238. https://doi. org/10.51249/gei.v4i03.1430
dc.relation.referencesCho, J., Schilpzand, P., Huang, L. y Paterson, T. (2021). How and when humble leadership facilitates employee job performance: The roles of feeling trusted and job autonomy. Journal of Leadership & Organizational Studies, 28(2), 169-184. https://doi. org/10.1177/1548051820979634
dc.relation.referencesCollins, J. (2001, 1 de enero). Level 5 leadership: The triumph of humility and fierce resolve. Harvard Business Review. https://hbr.org/2001/01/ level-5-leadership-the-triumph-of-humility-and-fierce-resolve-2
dc.relation.referencesCollins, J. y Hansen, M. T. (2011). Great by Choice: Uncertainty, Chaos and Luck-Why some thrive despite them all. Random House
dc.relation.referencesContreras, F., Baykal, E. y Abid, G. (2020). E-leadership and teleworking in times of covid-19 and beyond: What we know and where do we go. Frontiers in Psychology, 11, 590271. https://doi. org/10.3389/fpsyg.2020.590271
dc.relation.referencesCreswell, J. W. (2010). Mapping the developing landscape of mixed methods research. En A. Tashakkori y C. Teddlie (eds.), SAGE handbook of mixed methods in social & behavioral research (pp. 45-68). SAGE. https://doi.org/https://doi. org/10.4135/9781506335193
dc.relation.referencesCruz, M. R. Pi. Da, Numes, A. J. S. y Pinheiro, P. G. (2011). Fiedler’s contingency theory: Practical application of the least preferred coworker (LPC) scale. IUP Journal of Organizational Behavior, 10(4), 7-26.
dc.relation.referencesDe Oliveira, C., Saka, M., Bone, L. y Jacobs, R. (2023). The role of mental health on workplace productivity: A critical review of the literature. Applied Health Economics and Health Policy, 21(2), 167-193. https://doi.org/10.1007/s40258-022- 00761-w
dc.relation.referencesDebata, B., Patnaik, P. y Mishra, A. (2020). Covid-19 pandemic! It’s impact on people, economy, and environment. Journal of Public Affairs, 20(4), e2372. https://doi.org/10.1002/pa.2372
dc.relation.referencesDeshwal, V. y Mohd, A. A. (2020). A systematic review of various leadership theories. Shanlax International Journal of Commerce, 8(1), 38-43. https://doi. org/10.34293/commerce.v8i1.916
dc.relation.referencesDinibutun, S. R. (2020). Leadership: A comprehensive review of literature, research and theoretical framework. Journal of Economics and Business, 3(1), 44-64. https://doi.org/10.31014/ aior.1992.03.01.177
dc.relation.referencesDorneles, É. L. M., Salvagni, J. y Nodari, C. H. (2017). A liderança como diferencial nas organizações: Um estudo sobre a percepção dos gestores. Holos, 8, 172-190. https://doi.org/10.15628/holos.2017.4151
dc.relation.referencesFebrian, W. D. (2024). The effectiveness of delegation leadership and servant leadership in law firms. Dinasti International Journal of Mangement Science (DIJMS), 5(4), 830-838. https://doi. org/10.31933/dijms.v5i4.2370
dc.relation.referencesFiedler, F. (2005). Contingency theory of leadership. En J. B. Miner, Organizational behavior 1: Essential theories of motivation and leadership (pp. 232- 255). Routledge.
dc.relation.referencesFontalvo Herrera, T., De la Hoz Granadillo, E. y Morelos Gómez, J. (2017). La productividad y sus factores: Incidencia en el mejoramiento organizacional. Dimensión Empresarial, 15(2), 47-60. https://doi.org/10.15665/dem.v16i1.1897
dc.relation.referencesFranco-López, J. A., Uribe-Gómez, J. A. y Agudelo-Vallejo, S. (2021). Factores clave en la evaluación de la productividad: Estudio de caso. Revista CEA, 7(15), 1-26. https://doi.org/10.22430/24223182.1800
dc.relation.referencesGarcía-Salirrosas, E. E. y Millones-Liza, D. Y. (2023). Aceptación de la tecnología y su relación con el desempeño laboral de los teletrabajadores. Revista Venezolana de Gerencia, 28(9), 199-214. https:// doi.org/10.52080/rvgluz.28.e9.13
dc.relation.referencesGereffi, G. (2014). Global value chains in a post-Washington Consensus world. Review of International Political Economy, 21(1), 9-37. https://doi.org/10.1 080/09692290.2012.756414
dc.relation.referencesGuerrero Bejarano, M. A. (2020). Estilos de liderazgo y la satisfacción laboral en el compromiso organizacional de empresas de servicio - Guayaquil [tesis de doctorado, Universidad César Vallejo]. https://repositorio.ucv.edu.pe/handle/20.500.12692/40926
dc.relation.referencesHurtado de Barrera, J. (2000). Metodología de la investigación holística (3.ª ed.). Fundación Sypal. https://ayudacontextos.files.wordpress. com/2018/04/jacqueline-hurtado-de-barrera-metodologia-de-investigacion-holistica.pdf
dc.relation.referencesKetudat, S. y Jeenanunta, C. (2021). Impact of the covid-19 pandemic on logistics firms and their resilience: Case studies in Thailand. Engineering Management in Production and Services, 13(3), 86-98. https://doi.org/10.2478/emj-2021-0023
dc.relation.referencesKilag, O., Tiongzon, B., Paragoso, S., Ompad, E., Bibon, M., Alvez, G. y Sasan, J. (2023). High commitment work system and distributive leadership on employee productive behavior. International Journal of Economy and Innovation, 36, 389-409. https://www.gospodarkain-nowacje-pl.openconference.us/index.php/is-
dc.relation.referencesKim, J., Lee, H. W. y Chung, G. H. (2024). Organizational resilience: Leadership, operational and individual responses to the covid-19 pandemic. Journal of Organizational Change Management, 37(1), 92-115. https://doi-org/10.1108/ JOCM-05-2023-0160
dc.relation.referencesKovach, M. (2018). An examination of leadership theories in business and sport achievement contexts. The Journal of Values-Based Leadership, 11(2), 1-16. https://doi. org/10.22543/0733.62.1215
dc.relation.referencesLara Cedeño, M. G., Avilés Almeida, P. A. y Barba Salazar, J. A. (2021). Relación del liderazgo con la productividad empresarial. Revista Publicando, 8(31), 15-25. https://doi.org/10.51528/ rp.vol8.id2228
dc.relation.referencesLiu, X. y Ren, X. (2022). Analysis of the mediating role of psychological empowerment between perceived leader trust and employee work performance. International Journal of Environmental Research and Public Health, 19(11), 6712. https://doi.org/10.3390/ijerph19116712
dc.relation.referencesLorenzo Gilvonio, E. P. (2018). La productividad laboral y competencia laboral de los servidores públicos de la Dirección General de Formación Profesional y Capacitación Laboral del MTPE - Lima, 2017 [tesis de maestría, Universidad César Vallejo]. https://repositorio.ucv.edu.pe/ bitstream/handle/20.500.12692/23150/LORENZO_GEP.pdf?sequence=1&isAllowed=y
dc.relation.referencesMaldonado, T., Vera, D. y Spangler, W. D. (2022). Unpacking humility: Leader humility, leader personality, and why they matter. Business Horizons, 65(2), 125-137. https://doi.org/10.1016/j. bushor.2021.02.032
dc.relation.referencesManciati-Alarcón, R. X. (2021). Impulso social y empresarial en época de pandemia. Economía y Negocios, 12(2), 116-121. https://doi. org/10.29019/eyn.v12i2.973
dc.relation.referencesMaya, M. y Kristiani, E. (2023). The effect of facilities management and work discipline on employee performance: Study in one of regional companies in medan city. Jurnal Ekonomi, Bisnis & Entrepreneurship, 17(1), 169-182. https://doi. org/10.55208/jebe.v17i1.314
dc.relation.referencesMayer, C., Sivatheerthan, T., Mütze-Niewöhner, S. y Nitsch, V. (2023). Sharing leadership behaviors in virtual teams: Effects of shared leadership behaviors on team member satisfaction and productivity. Team Performance Management, 29(1-2), 90-112. https://doi.org/10.1108/TPM-07-2022- 0054
dc.relation.referencesMayo, E. (1998). The social problems of an industrial civilisation: With an appendix on the political problem. En The social problems of an industrial civilisation: With an appendix on the political problem (pp. 1-148). Routledge. https://doi. org/10.4324/9781315824277
dc.relation.referencesMayo, E. (2003). The human problems of an industrial civilization. Routledge. https://doi. org/10.4324/9780203487273
dc.relation.referencesMondragón Puerto, D. (2017). Administración de empresas. Fundación Universitaria del Área Andina. https://digitk.areandina.edu.co/bitstream/ handle/areandina/1195/Administración de Empresas.pdf?sequence=1&isAllowed=y
dc.relation.referencesMora, J. J. (2021). Análisis del desempleo y la ocupación después de una política estricta de confinamiento por covid-19 en Cali. Lecturas de Economía, 94, 165-193. https://doi.org/10.17533/udea. le.n94a342002
dc.relation.referencesMuldoon, J., Bendickson, J., Bauman, A. y Liguori, E. W. (2020). Reassessing Elton Mayo: Clarifying contradictions and context. Journal of Management History, 26(2), 165-185. https://doi. org/10.1108/JMH-05-2019-0033
dc.relation.referencesNeria, E. y Reyes, S. (2021). Competencias de liderazgo: Una revisión bibliométrica. ReHuSo: Revista de Ciencias Humanísticas y Sociales, 6(2), 62-84. https://doi.org/10.5281/zenodo.5512894
dc.relation.referencesNguyen, H. K. y Phan, A. C. (2024). Determinants for labour productivity improvement in hotel service: Empirical evidence from Vietnam. International Journal of Productivity and Quality Management, 41(1), 1-31. https://doi.org/10.1504/IJPQM.2024.136190
dc.relation.referencesNurhidayah, S. (2020). Employee empowerment and empowering leadership: A literature review. Technium, 2(7), 20-28. https://doi.org/10.47577/ technium.v2i7.1653
dc.relation.referencesParsoya, S. y Perwej, A. (2021). The impacts of covid-19 pandemic on businesses and economies: Global perspectives. Journal of Internarional Business and Economy, 22(1), 109-126. https://doi. org/10.5281/zenodo.5668067
dc.relation.referencesSetyawati, N. W., Agustina, C. y PG, D. S. W. (2023). Employee performance impact on communication and work environment. East Asian Journal of Multidisciplinary Research, 2(1), 301-308. https:// doi.org/10.55927/eajmr.v2i1.2610
dc.relation.referencesSharma, P., Leung, T. Y., Kingshott, R. P. J., Davcik, N. S. y Cardinali, S. (2020). Managing uncertainty during a global pandemic: An international business perspective. Journal of Business Research, 116, 188-192. https://doi.org/10.1016/j.jbusres.2020.05.026
dc.relation.referencesStoker, J. I., Garretsen, H. y Lammers, J. (2022). Leading and working from home in times of covid-19: On the perceived changes in leadership behaviors. Journal of Leadership and Organizational Studies, 29(2), 208-218. https://doi. org/10.1177/15480518211007452
dc.relation.referencesSzmelter, A. (2017). The impact of complexity on shaping logistics strategiesin global supply chains. Journal of Economics and Management, 28(2), 74-89. https://cejsh.icm.edu.pl/cejsh/element/ bwmeta1.element.cejsh-dc987e6e-da83-4d22- 8e8e-13f254c9da04
dc.relation.referencesTafvelin, S., Lundmark, R., von Thiele Schwarz, U. y Stenling, A. (2023). Why do leaders engage in destructive behaviours? The role of leaders’ working environment and stress. Journal of Occupational and Organizational Psychology, 96(1), 165-181. https://doi.org/10.1111/joop.12413
dc.relation.referencesVelásquez Cáceres, A. R. y Martínez Ramírez, J. L. (2021). Factores de la reingeniería de negocios en tiempos de covid-19. Revista Especializada de Ingeniería y Ciencias de La Tierra, 1(1), 90-103. https://revistas.up.ac.pa/index.php/REICIT/article/view/2446/2235
dc.relation.referencesVerkerk, P. (1990). Fiedler’s contingency model of leadership effectiveness: Background and recent developments. https://pure.tue.nl/ws/portalfiles/portal/4271307/352989.pdf
dc.relation.referencesVillavicencio-Ayub, E., Quiroz-González, E., García-Meraz, M. y Santamaría-Plascencia, E. A. (2022). Business support and effects derived from covid-19: Implications on labor productivity. Revista Brasileira de Medicina do Trabalho, 20(1), 3-10. https://doi.org/10.47626/1679-4435-2022- 719
dc.relation.referencesVoordt, T. van der y Jensen, P. A. (2023). The impact of healthy workplaces on employee satisfaction, productivity and costs. Journal of Corporate Real Estate, 25(1), 29-49. https://doi.org/10.1108/ JCRE-03-2021-0012
dc.relation.referencesWahyudi, L., Panjaitan, H. y Junaedi, A. (2023). Lea-dership style, motivation, and work environment on job satisfaction and employee performance at the environment and hygiene department of pekanbaru city. Journal of Applied Business and Technology, 4(1), 55-66. https://doi.org/10.35145/ jabt.v4i1.119
dc.relation.referencesWeber, C., Golding, S. E., Yarker, J., Lewis, R., Ratcliffe, E., Munir, F., Wheele, T. P., Häne, E. y Windlinger, L. (2022). Future teleworking inclinations post-covid-19: Examining the role of teleworking conditions and perceived productivity. Frontiers in Psychology, 13, 1-17. https://doi.org/10.3389/ fpsyg.2022.863197
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.coarhttp://purl.org/coar/access_right/c_abf2
dc.rights.licenseAtribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)
dc.sourcehttps://publicaciones.americana.edu.co/index.php/adgnosis/article/view/699
dc.subject.armarcProductividad
dc.subject.armarcLiderazgo
dc.subject.armarcColaboradores
dc.subject.armarcEquipos de trabajo
dc.subject.armarcDesempeño
dc.subject.armarcProductivity
dc.titleProductividad de los trabajadores de Coltrans Barranquilla considerando la incidencia del liderazgo durante la pandemia de covid-19spa
dc.typeArtículo de revista
dc.type.coarhttp://purl.org/coar/resource_type/c_6501
dc.type.coarversionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
dc.type.contentText
dc.type.driverinfo:eu-repo/semantics/article
dc.type.versioninfo:eu-repo/semantics/publishedVersion
dspace.entity.typePublication
Archivos
Paquete original
Mostrando 1 - 1 de 1
No hay miniatura disponible
Nombre:
ART12+1-22+(1) (1).pdf
Tamaño:
361.68 KB
Formato:
Adobe Portable Document Format
Descripción:
Descargar
Paquete de licencias
Mostrando 1 - 1 de 1
No hay miniatura disponible
Nombre:
license.txt
Tamaño:
14.48 KB
Formato:
Item-specific license agreed to upon submission
Descripción:
Descargar
Colecciones
CAB. Ad-Gnosis